Web Accessibility at Commuto

At Commuto, we believe accessible mobility is a right, not a luxury. Rooted in the values of our founding platform Daftar Route, and inspired by global best practices, we are committed to creating safe, seamless, and inclusive transportation services for employees.

Our Commitment

At Commuto, we believe that transportation should be inclusive, respectful, and secure for all. Whether you're commuting to work, attending seminars, or traveling for corporate commitments, our platform is designed to ensure that everyone regardless of physical ability, sensory needs, or technological limitations can travel with ease, comfort, and confidence.

But accessibility means little without safety. That’s why we’ve built our services on the principle that safety isn’t just a feature, it's our foundation. From background-verified drivers and real-time ride tracking to in-app emergency tools and a zero-tolerance policy for misconduct, we’re committed to ensuring that every journey is not just accessible but also safe, reliable, and reassuring.

Our Guiding Principle

At Commuto, “You are important to us.”

We don’t just transport riders, we carry lives. Each person who steps into one of our vehicles entrusts us with something far more important than a destination: their time, their safety, and often their peace of mind.

We understand that a commute is not just a journey between two points, it's a part of someone’s day, someone’s responsibilities, someone’s life. And it is our responsibility to ensure that life is treated with the utmost respect, dignity, and care.

That is why our philosophy goes beyond service we are here to make sure you arrive not just on time, but safely, comfortably, and confidently.

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Inclusive Driver Training

Our driver onboarding and continued training focus on:

• Understanding diverse rider needs.
   

• Respecting the rights of passengers traveling with assistive devices.
   

• Discrimination or refusal of service has no place at Commuto, we strictly prohibit both

 

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Continuous Improvement

We may not have it all perfect yet, but we’re growing, listening, and working to serve you better every step of the way. We’re currently auditing our systems and consulting with accessibility professionals to improve features regularly. If you experience any issue related to accessibility whether technical or service-related you can:

Email us: info@commuto.us
Call us: +919717703179